Artificial Intelligence and Nonprofits

Nonprofits that invest in artificial intelligence could reach more people than ever possible through human-power alone. The current landscape offers examples by way of some forward-moving organizations who have implemented chatbots.

Here are three examples:

site maker
Mobirise

Charity:Water and Lokai: Introduce Yeshi
In 2016 the two companies developed Yeshi (using Facebook messenger), the first chatbot used by a nonprofit organization. Yeshi, modeled after a fictional Ethiopian girl, guides you through her experience of getting water for her family. You can ask Yeshi questions and she can answer using a variety of content including text answers, audio, gifs, and video. And, Yeshi can handle both one time or recurring donations.

Note: Results of Yeshi’s efforts have been largely undisclosed. But since then a number of non profit organizations have implemented chatbots including, but not limited to: Fight for the Future, Climate Reality, World Food Program and Raheem.ai.

mvam.org

World Food Program
In 2014 WFP launched an experimental program to monitor food security in vulnerable African regions through a voice and text response system. Since then it has rolled out the evolved "Food Bot"  to 33 different countries with linguistic versioning.

Relying on high cell phone penetration and sms use in the regions to report food security issues, the WFP has reported saving 50% of data collection costs while increasing prediction capabilities and response efforts. (Quartz.com. September 2017)

Raheem.ai

Raheem.ai
Raheem -- a Facebook Messenger App was created for ”reporting and rating your interactions with police — both good and bad.” (Raheem.ai)
The data is reported on the website in real time visualization, so anyone can get a picture. 

By enabling people to self report their experiences with police, Raheem’s aim is to create more transparent interactions between citizens, communities and police.

The Fast Forward for (some) NonProfits

With mobile messenger apps outpacing the growth of the big 4 social media platforms in 2016 (Business Insider Intelligence, 2016) non profits can connect to millions of people who are already using apps like Facebook Messenger, Whatsapp and Slack.  Let's explore the potential.

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